Contacts

Manage your recipient list with tags, suppression, and CSV import.

Overview

Contacts are the recipients of your blast campaigns. Each contact has a name, email, phone number, and optional tags. Contacts can be added manually, via CSV import, or created automatically when you send to a new recipient.

Adding Contacts

  1. Go to Dashboard → Contacts
  2. Click Add Contact
  3. Fill in name, email, and/or phone number
  4. Add tags to organize contacts into groups

Tags

Tags let you segment your contacts for targeted blast campaigns. Common examples:

  • newsletter — Subscribed to newsletter
  • beta-users — Early access users
  • paid — Paying customers
  • churned — Win-back campaign targets

Suppression

Suppressed contacts will not receive any messages from blast campaigns. Contacts are automatically suppressed when they unsubscribe or when their email bounces. You can also suppress contacts manually.

Important: Suppression only applies to blast campaigns. Transactional messages sent via the API are never blocked by suppression.

CSV Import

Import contacts in bulk using a CSV file. Required columns:

ColumnRequiredDescription
emailYes*Contact email
phoneYes*Phone in E.164 format
nameNoContact name
tagsNoComma-separated tags

* At least one of email or phone is required.