Dashboard — Inbox
The Inbox is your shared mailbox for all inbound emails received at your configured addresses. View, reply to, and manage incoming emails directly from the dashboard.
First time? Follow the Inbound Email Setup Guide to configure your domain and create your first inbound address.
Overview
The Inbox page has two tabs:
- Emails — all received inbound emails with status filtering and a setup checklist for new users
- Addresses — manage your inbound email addresses, forwarding rules, webhooks, and auto-reply settings
Emails Tab
The Emails tab shows a table of all inbound emails ordered by newest first. You can filter by status:
| Status | Description |
|---|---|
new | Unread email, just arrived |
read | Email has been opened/viewed |
replied | A reply has been sent |
archived | Email has been archived |
If you haven't set up inbound email yet, the Emails tab shows a guided setup checklist that walks you through creating an address, adding the MX record, and sending a test email.
Addresses Tab
The Addresses tab lets you create and manage the email addresses that receive inbound mail. Each address can have its own:
- Forwarding rules — forward incoming mail to external addresses
- Webhook URL — POST email payloads to your endpoint in real-time
- Auto-reply — send an automatic response to the sender
The tab also displays DNS setup instructions with the MX record you need to add to your domain.
Reading Emails
Click any email in the table to open the detail drawer. The drawer shows:
- Sender info — from address, to address, subject, timestamp
- Security verdicts — SPF, DKIM, DMARC, spam, and virus scan results
- Email content — rendered HTML preview of the email body
- Status controls — mark as read, archive, or assign to a team member
- Notes — add internal notes for your team
Replying to Emails
From the email detail drawer, click Reply to compose and send a response. The reply is sent from the inbound address that received the original email, maintaining the conversation thread. The email status automatically changes to replied.
You can also reply programmatically via the Inbound Emails API.
Managing Addresses
From the Addresses tab, you can:
- Create a new inbound address on your verified domain
- Edit forwarding rules, webhook URL, and auto-reply settings
- Disable an address without deleting it
- Delete an address (existing emails are not affected)
All address management is also available via the Inbound Addresses API.